My boyfriend and I recently ate here while visiting NY and we are steak lovers. While the location and decor was very nice, I had some issues with the food and staff. I order the Filet, medium rare the portion was huge, but the steak was way under cooked. It was literally RAW and COLD in the center. After sending it back our waiter asked what was wrong. I cordially explained that it was raw and cold in the center, he responded by saying "Well when you order a fillet medium rare, that's how its served." Not even an apology. Excuse me?? I am a cook myself and know full well what medium rare should be in temperature and appearance. Granted some places serve food differently, that's universal and if that is the way they serve it, the customer most certainly ought to be informed of such. Secondly, that last thing a restaurant or waiter should ever do in that situation is argue or say anything other than "We apologize and will take care of it right away." Both my boyfriend have worked in food service as waiters and still do occasionally and we take great care addressing our servers and any issues we have with food or service. We were not rude by any means. Had the staff responded differently, I would feel no need to mention this incident in this review This is not behavior I would expect from such a fine dining establishment.
Pros: Ambience, location, sides, dessert, wine list, steaks