went here based on Citysearch's Best of 2008. First off, I asked for full highlights in red, and picked out the color. After doing pretty much partial highlights on my head and NOT sitting me under a bloywdryer for 15min while she attended to another client, someone else came up and began to wash my hair since the stylist was too busy. After waiting some more, she finally took off the towel and my heart sank. Sitting there, in the remains of her former client (I think she even used the same bib), I could see the red highlights were actually a brassy blond, which looked terrible on my black-brown hair. She then tried to tell me it looked great and started to cut my hair. It literally took her 5 minutes. I pointed out the blond pieces and asked very politely if we might go a little redder. She brushed color on the top front portion of my hair. Mind you, I was getting highlights, so there?s no reason color should be brushed on without foil, let alone for only a portion of my head. After about 5 minutes she took the color off, and took me back to the chair, trying to convince me that she could see the color even though I couldn?t. She opened the ?SOILED? drawer and pulled out some pins. She proceeded to blowdry my hair, pulling & twisting, stabbing me in the ear several times, & blowdrying one area until it began to burn and I had to jerk-away from the pain. I had to do my own ?even cut? test by pulling strands on each side of my head to make sure they were even. They were not. I paid the $240 I was being charged and even left a cash tip since I am not one to be mean, just honest. after requesting for a tip envelope from the receptionist three times, I finally got one, and then was asked for $4 so I could have my keys back. Apparently, valet had just left but I was still expected to pay? apparently, they do not understand what ?valet parking? actually is. Overall, the worst in service and style I've ever experienced...Supercuts could probably do better!
Pros: free mediocre coffee
Cons: everything, including 22 year old stlists with no real experience cutting or coloring hair