Wish I had found these reviews PRIOR to booking the ""limo""...I would've made a more informed choice. My daughter's 21st b-day was coming up, and we wanted to make it a memorable evening. We purchased POISON/MOTLEY CRUE concert tickets for her and went to limos DOT com to research a limo for the event. The site referred me to AECS. John was SO pleasant...he gave me a price of $572 for 8hr useage of a limo, incl. tip, gave me my choice of a black Deville, white Deville or an SUV. The day of the event, up drives a Cadillac STS. A REGULAR CAR!! NOT A LIMO!! The driver called John, who then tells me that I ""knew what I was paying for"", & became very gruff, almost hateful. I explained to him that if I wanted her to ride in a Cadillac, I could've RENTED ONE FOR THE WEEKEND for $250, not pay $572 for someone to drive her 20 minutes down the road!!! My daughter had been so excited to be given the ""royal treatment"" during her event, and was truly disappointed. Thanks, John, for that!!! IN WHAT GALAXY DOES JOHN LIVE, WHERE HE THINKS PEOPLE PAY $572 FOR A RIDE TO A CONCERT??? Well, he may have my $572, but I will have the last word... BEWARE OF THIS SERVICE!!!!