My review is a letter I wrote to Michael, who has been cutting and highlighting my hair for 4 years. Up until about 10 months ago, I was extremely happy with Michael's haircuts. I don't understand how someone can be so consistently wonderful and then not be able to give the same haircut twice in a row. My husband has been going to Leanna, who he absolutely loves, but is now thinking about not going back to her, because Michael will get a percentage of her fee. I should mention that Michael is one of the owners of Salon Thalia.
Below is the letter I wrote to him:
I'm so unhappy with the haircut you gave me on Tuesday that I've decided not to come back to you any more. My hair is so unbearably short, I've been wearing a hat so that people won't see it. It seems that every time I get my hair cut by you lately, something is wrong and I have to come back in to have it fixed. I don't know if you don't hear what I want or don't care what I want. I've even brought in the same picture the last three times I've come in and only once in the three times did you cut it like the picture.
I can't deal with getting a good haircut once in a while any more. And I feel that you should know why you won't see me in your salon any more.
There's really nothing you can do, because my hair is way too short to even ""fix"" this time.