I have not had the experience of having another property management company, but my dealings so far with Hillcrest have not been good. Our property manager Carol, is horrible at returning phone calls. She's returned my phone call ONCE for the TEN+ times I've called. And this was over the course of several months. Since 2004, our association fees have risen by 30% with NOTHING to show for it! There is another issue going on that I'm not going to comment on, because its not finalized, but let's put it this way. Very shady practices by Hillcrest, with promises being made but failed to be kept. Avoid them like the plague!!