On Friday, February 3, 2012, our kitchen sink was backing up and clogged. We called Roto-Rooter (Glenview, IL) and the Plumber, Chuck, 9840, was here within 2 hours. We were very satisfied, as he was able to fix the problem. Chuck was also very professional and courteous. He made sure any mess was cleaned up before he left. We would not hesitate to call Roto-Rooter again if the need should arise and we will not hesitate to recommend Roto-Rooter to family and friends.