This location was once a well-run store and a welcome escape from NTB. Sadly, they've become as bad or worse. With 5 family vehicles I had bought a lot of tires at this location. But the last time I was there they lied to me about the wait time (15 minutes became an hour and a half), repeatedly moved later-arriving customers in front of me, didn't properly balance two of the tires, and then cross-threaded two wheel lugs that cost me $180 to have repaired. They kept trying to sell me away from my preferred brand (Michelin) to one of their house brands. I had similar encounters on two previous occasions, though not quite as bad. I wrote these off as glitches, but apparently this is just the way they do business now. I've had co-workers report similar experiences in the last nine months. My advice: there are plenty of other tire stores around - stay as far away from this one as you can.
Pros: Average selection and prices
Cons: dishonest, costly service