A lot like being mugged.
Christian Bros claims to be a Christianity-based company, reliant upon their morals and family values. My experiences with the company have made me see that they are like the ""band"" Creed- claiming Christian status for the sake of sales and sales alone. With their inflated prices, you would hope that the worst-case scenario would be that you walk away with a working car and a bruised wallet. It would seem that a best-case scenario is walking away with your car in worse condition than when you dropped it off.
The customer service is a lot like the DMV- one will wait incredibly long periods of time with absolutely zero progress. Their favorite phrase is ""I don't know, I'll call you back.""
I once waited 12 hours for an estimate on an electrical issue. I dropped my car off at 9 am. I called the technician seven times. He apparently took an eight hour lunch, and even after getting well-rested enough to work, he had no time to be bothered to look at anything. I paid something along the lines of $60 for a diagnostic inspection. That's right; they'll charge you $60 to pop your hood and poke around with a flashlight.
They put the due date for my next oil change at 2 months prior to the date I got my oil changed. Apparently, they offer time travel services, which would explain the high prices.
I was talked into going to Christian Bros against my better judgement. I stood in the lobby, at the counter, for half an hour. I was never addressed. Not one person in the entire business acknowledged my presence. I stared at three employees for the entire duration of my visit, and they all saw me looking and pretended to be busy. Thats right; they were in fact avoiding my business.
Please, please, PLEASE do yourself a favor and avoid this place like the plague. They have an incompetent staff and zero desire to help anyone. You will end up paying triple for half the work.
Taking your car here is like taking your horse to the Glue Factory for his annual checkup- the exact opposite of what you want. I can not stress this point enough.
These people are incompetent liars. They hide behind a flag of christianity and think that gives them the right to overcharge and under-work. They will break more things than they can fix. They will take a very long time to do very little. They will flat-out ignore you if you come into their business. They will bleed you dry of every penny you have so they can make a quick buck at your expense. they have no scruple, morals, or otherwise.
This is the Spanish Inquisition of auto repair.