I'd highly recommend Dr. Ross and her staff for hair restoration surgery. My brother and I are in mid-40's and got our hair done the same month. He flew out of state and did it with some docs who'd worked with the show Extreme Makeover. I stayed here and went with Dr. Ross. Our results and experiences were equivalent, and my procedure was slightly less expensive. It's also been nice to follow up with Dr. Ross, an excellent dermatologist, to make sure my scalp stays healthy. My brothers team did more grafts all at once, and I chose to do it in two procedures. I'm glad I did it that way because you can let the first transplant grow in and then decide if you need the second one, and where and how to do the 2nd one. The team is great. I think they have 6 -7 people working around you all day. It's a long procedure, I was in there 9 hours, but they are very pleasant and professional and make the time go quickly. I just watched movies and napped. The room is comfy. They didn't complain about staying after hours because my procedure went extra long. I quickly got a sense this place is run like a tight ship and pleasant yet very professional. Even the up-front receptionist was professional and helpful when it turned out my payment card had a brief snafu. There are several lead nurses that have been doing this a long time and they know their stuff. Dr. Ross is direct and clear with expert information and options. Also it turns out Dr. Ross is a national expert on hair restoration and something like the national chair of examiners for hair replacement surgeons. The procedure isn't painful, you have local anesthesia and some sedatives and stay pretty relaxed. The first few days it's hard to sleep because you have a scar in the back of your head that hurts. But it's fine after that. Nobody ever notices the scar, it's a very fine scar, and the transplanted hair grows in so gradually that people don't notice a sudden change. All in all I'm very glad I went with Dr. Ross.