I always stay at 5 star hotels. This one was not 5 star maybe 2 star. First noise was vibrating room till 1am because of a wedding. No view, my view was of a ledge. I had the deluxe signature room. Then came back the next day and the room was not serviced at 4pm. Called to complain and still took 1/2 more as they have to be specific as to who will do my room meaning the guest waits till they are available.
Pros: front desk staff, katie coply, doorman,location
Cons: too much noise, room not serviced at 4:30pm still