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Enterprise Rent-A-Car - 1 Reviews - 1442 S Stratford Rd, Winston Salem, NC - Tour Guides & Services Reviews - Phone (800) 257-1136

Enterprise Rent-A-Car

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1442 S Stratford Rd
Winston Salem, NC 27103
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(800) 257-1136
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Enterprise Rent-A-Car - Winston Salem, NC
Enterprise Rent-A-Car - Winston Salem, NC
Enterprise Rent-A-Car - Winston Salem, NC
Enterprise Rent-A-Car - Winston Salem, NC

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I have been an Enterprise customer for years. This location - I would usually praise, but after my recent experience I am beside myself. I was over charged for my rental after exp...

Lacks consistency and Professionalism 2/17/2015

I have been an Enterprise customer for years. This location - I would usually praise, but after my recent experience I am beside myself. I was over charged for my rental after explicitly being told I was being charged a specific rate.Thank God for the note I sent the manager confirming what we had discussed! When I attempted to get this rectified, I was dealt with in a very condescending manner by staff who only wanted to use semantics to prove why they were 'correct'. Never mind that after calling to extend my rental a few hours I was advised otherwise! Because of the lack of training as well as ethics I had to take time out of my busy work day to listen to people belittle me and mutter under their breath to nearby colleagues. In the end I was given a refund for the amount I was overcharged but the attitude of the staff is disgraceful towards customers. They are unable to address customer concerns in a professional and sincere manner which is such a disappointment - as I used to be q more
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Owner Message

  • Great Cars. Low Rates. Free Pick-up.
    With the largest fleet in North America and over 150 makes and models, Enterprise Rent-A-Car has something for everyone. And, with more than 7,000 locations throughout the United States, Canada, UK, Ireland and Germany, we're always nearby.
    Enterprise Rent-A-Car offers everyday low rates and exceptional customer service. Our fleet of rental vehicles includes a wide variety of cars, minivans, SUVs, pickup trucks, and cargo vans. We also provide free pick-up for our customers.
    Call Enterprise Rent-A-Car today or schedule your car rental online by clicking the "BOOK NOW" button located above.

Editorial

  • North America's largest rental car company boasts a fleet of more than 500,000 vehicles, including 120 different models. Long-term rentals are available.

  • 10/2/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 7:30am-6pm ; Sat 9am-Noon ; Sun Closed ; Open Holidays
  • Payments:

    American Express, Visa, Master Card, Discover

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