I requested a one-time cleaning service from this Company and was told the the hourly rate was $80/hr. They estimated it would take 2 1/2 hours to clean my house (2200 Sq Feet). When I came home, I noticed all of the ceiling fans, light fixtures and baseboards had NOT been cleaned. Not even lightly dusted. I called the company immediately (5:15 pm), but received a recorded message that they were only open from 8-5 pm so I decided to call back the next day rather than leave a meesage. I called the next day around 11:00 am and asked to speak to a Manager. I was told she wasn't available, but would return my call. This was on a Thursday. I went out of town Fri-Sun. On Monday, I called again since I didn't hear back from anyone and was told by Alex (Manager) that since I didn't report the problem within 24 hours, they would not guarantee the work. I explained that I did call within 24 hours and was told someone would return my call. She didn't care. So I ended up paying $283.91 for 3 1/2 hours for a 2200 Sq ft house that didn't include cleaning the baseboards, ceiling fans & light fixtures. My house wasn't overly messy so how could it take that long, I asked. Alex told me that had they cleaned the 3 items I mentioned, it would have taken even longer so therefore I wasn't charged for it. I've had my house cleaned by several different Maid Services throught the years and on average it took about 2 1/2 hours. I don't recommend this Company unless you enjoy wasting your money.
Cons: Several areas not cleaned & overcharged.