Jon D from Roto-Rooter came to my in-laws home and did a terrific job! Their sewer line clogged on a Saturday and within the hour of calling he arrived clean, cut, and well mannered. He really knows his stuff and took the time to explain the situation at hand, the reason behind it, and how to proceed. The whole time he didn't mind me and my brother-in-law observing and answered all our questions. Turns out my wife had flushed too many of those ""flushable"" wipes...nevertheless Jon opened the line, scoped it out with a cool sewer camera, and tested it afterwards to ensure all was good before packing up. I really do commend Mr. Diaz for his work ethic, professionalism, and courteousness. I bet he's a real asset to his branch and even offered him a job at my company hahaha.