Although I thought it was time that I replace a pair of my Cole Haans my wife took them to the shoe hospital to replace the heel and sole. It wasn't just the condition of the bottom sides though that I felt I needed to go buy another pair, it was the top sides. They were worn and I just couldn't get them shined up. In any regard, I would have felt like a fool if I had replaced them after I got them back from the Shoe Hospital. Not only were the heel and sole fixed like new, I don't know what they did, but the topsides haven't looked this good since I bought them. I would swear that they replaced them with new shoes, but I recognize the worn condition on the inside, which didn't need work. It's a little expensive at $70, which included reconditioning, but it would cost me almost twice that to replace them and then at least a week to break them in. I am extremely happy.