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Enterprise Rent-A-Car - 2 Reviews - 4871 W Andrew Johnson Hwy, Morristown, TN - Car Rental Reviews - Phone (800) 257-1136

Enterprise Rent-A-Car

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4871 W Andrew Johnson Hwy
Morristown, TN 37814
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(800) 257-1136
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Enterprise Rent-A-Car - Morristown, TN
Enterprise Rent-A-Car - Morristown, TN
Enterprise Rent-A-Car - Morristown, TN
Enterprise Rent-A-Car - Morristown, TN

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Reviews

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Best

I have been renting with Enterprise exclusively for the past 3 years. I have found their customer service at every branch I have used across the US to be top notch. The Morristown...

Worst

Came to Jefferson City for daughter?s ball tournament 5/4-5/6. Rented a car from Enterprise to be picked up Saturday 5/5 9-Noon. The rental was set up as a one way, car to be dr...

D Gonzalez 5/5/2012

Came to Jefferson City for daughter?s ball tournament 5/4-5/6. Rented a car from Enterprise to be picked up Saturday 5/5 9-Noon. The rental was set up as a one way, car to be dropped off at Knoxville airport Sunday 5/6 am. I was more than willing to pay the additional charge for a one way. I had to catch flight out of Knoxville early Sunday AM. My oldest daughter had then planned to take our vehicle and all the girls home after the final games Sunday afternoon. When we arrived at Enterprise Saturday 5/5 at 10am, I was told there were no cars available and they did not show a reservation in my name. In the week prior to our arrival in Jefferson City I spoke to the Enterprise office several times revalidating a car would be available, getting directions etc, they did not want my credit card information said there would be no problem a car would be available. ( Actually on the last call to them on Tuesday 5/1 the girl was even snippy with me about calling again ). \r Bottom lin more

Great Service, Great Deals 10/7/2007

I have been renting with Enterprise exclusively for the past 3 years. I have found their customer service at every branch I have used across the US to be top notch. The Morristown Branch is no different. The staff is very friendly and goes out of their way to make the rental experience as easy and pain free as possible. There is never any pressure or under-handed tactics to get you to buy their insurance, which I get quite often with other companies. The only reason I give the Morristown branch only 4 stars instead of 5 is due to their size. This is a tiny branch that is obviously not connected to a major airport. Therefore, the selection of cars is fairly small, and they sometimes have difficulty providing the car you reserve. While they have always given me a free upgrade when this happens, the upgrade vehicle will sometimes be a gas hog compared the the desired vehicle. Again, to their credit, they have given me a free tank of gas to offset the cost before. Overall, I highly recomme more
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Owner Message

  • Great Cars. Low Rates. Free Pick-up.
    With the largest fleet in North America and over 150 makes and models, Enterprise Rent-A-Car has something for everyone. And, with more than 7,000 locations throughout the United States, Canada, UK, Ireland and Germany, we're always nearby.
    Enterprise Rent-A-Car offers everyday low rates and exceptional customer service. Our fleet of rental vehicles includes a wide variety of cars, minivans, SUVs, pickup trucks, and cargo vans. We also provide free pick-up for our customers.
    Call Enterprise Rent-A-Car today or schedule your car rental online by clicking the "BOOK NOW" button located above.

Editorial

  • North America's largest rental car company boasts a fleet of more than 500,000 vehicles, including 120 different models. Long-term rentals are available.

  • 10/2/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 7:30am-6pm ; Sat 9am-Noon ; Sun Closed ; Open Holidays
  • Payments:

    Discover, Visa, American Express, Master Card