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Peninsula Oil - 21 Reviews - 40 Market Street, Seaford, DE - Gas Companies Reviews - Phone (302) 990-2825
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Peninsula Oil

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40 Market Street
Seaford, DE 19973
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(302) 990-2825
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Peninsula Oil - Seaford, DE

Reviews

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Best

Have used Peninsula before and again for plumbing jobs. Chuck S. did a great job and was very professional and pleasant. Plan to use Peninsula for all plumbing needs.

Worst

If I could give a ZERO I would! Avoid them if you like good service. They are nice when you sign up for trash service, but after that--they are not concern. For me to sit here to ...

Poor Service 6/17/2017

If I could give a ZERO I would! Avoid them if you like good service. They are nice when you sign up for trash service, but after that--they are not concern. For me to sit here to write, I gave them a chance. They did not pick up our trash way back and I did not say anything. I sent a message to them on the site since they were closed and no one even called back to do their so call "guarentee pick up" that they lie about on the site. I even called customer service and they said oh they did not do your street. We will have someone the next day and they never came. Strike one! Then Last week, we had them for recycle. We had the windows open, so we saw them back up the vehicle and picked up the neighbor's recycle, but skipped ours. SO I sent another message to them about the service and they did not respond, because they were closed for the hours. Strike 2. Then this week, we had regular trash and they picked up the trash, but not completely take all the trash in the trash can. I do not know how it is possible when you have to close the lid and can see more trash. I called to speak to a trash manager and I left a message asking him to call me. NO CALL BACK. I sent a message that night. NO MESSAGE BACK. Then I called customer service and they were busy. They stated that they will call back by end of business day when you leave a message. I called 1:00PM and I NEVER GOT A CALL BACK. You pay for service and they never do their job or give customer service. They blame it on the turnover in employees. When my 3 months are up. I am getting a different trash company, because this is a mess. I pay on time and I expect to get what I pay for. more

Bad Service 6/12/2017

Probably the worse service I could imagine. Too bad I had to offer any star! Made an appointment a week ago and scheduled an A/C tune up on Friday, June 9. Received a call early Friday, cancelling appointment due to a technician's injury. Changed my schedule for the day but S_ _ _ happens, no problem. Rescheduled for the following Monday, June 12, 2017. At 4:45 pm, no technician and no call from Peninsula. Called them and was immediately transferred to a manager. I was told that they had to tend to other people who had their A/C units go down. Apparently it didn't matter that I rescheduled two days of work appointments for A/C maintenance. I guess the high dollar emergency rip-offs supersede routine maintenance and my schedule!!! I became the "bad guy" because of my insensitively to customers that were down, without A/C. So Peninsula's short staff now became my problem. Been a customer for four years but will find another company more sensitive to their commitments and my needs. Awful, awful service! Oh...apparently the owner is too rich and famous to talk or respond! more

Dependable Service 2/3/2017

Have used Peninsula before and again for plumbing jobs. Chuck S. did a great job and was very professional and pleasant. Plan to use Peninsula for all plumbing needs. more

Norm's review 1/19/2017

Chuck was very professional courteous and polite he explain the job and gave advice after job was complete more

Oil Furnace serivce by Stephen O 11/5/2016

Wife said he was prompt and checked everything over and filled out the checklist with all the info required. Furnace is working well. more

Avoid this company 11/2/2016

New system installed in September and it has not worked since day one. The install that was supposed to take three days took six. On the first day above 90 outside the A/C ran for eighteen hours with out stopping and couldn't cool the house to under 75. Now it's cold outside and the heat pump will not work. I've gotten one excuse after another and that's when I get told anything at all. Most of the time appointments are made and not kept and I don't even get a phone call to tell me they are not coming and why. I called yesterday for an update since nobody would call me and was transferred to the service manager's voice mail and still have not gotten a call back. more

central air 10/1/2016

ROB KNEW WHAT HE WAS DOING ALL THE WAY...IT WAS A PLEASURE TO MEET THIS VERY NICE MAN. IF ONLY ALL PEOPLE IN BUISNESS WOULD TREAT PEOPLE LIKE HE DID....SMART, KIND, HE WAS GREAT.... more

Scott Ruark Peninsula Oil Co 9/27/2016

Scott was very professional and knew what the problem was with the ac unit. The other company we got first did not know what the problem was. So we called Peninsula Oil co. Great work Scott more

4 star professional 9/27/2016

Reggie F. was a professional, friendly service person. He came and did a completed service job without hesitation. It is nice to know that we can still have a personal touch in having our equipment cleaned and in good safe working order. Ask for Reggie F. and you too will be satisfied. more

Chuck Smith 9/1/2016

I use Peninsula Oil & Propane for several services, Trash and Recycle, Propane and Plumbing. I have never been disappointed with the service provided or the fees charged. Mr. Smith very courteous, informative and prompt. He was very knowledgeable and corrected the problem. more

Excellent Service 8/4/2016

Chuck Smith provided excellent service. He was both knowledgeable and personable. more

5 STAR SERVICES 7/26/2016

Chuck was very professional and very informative to me he answered all my questions and explained to me what to look for if I expect an issue with my plumbing. Thanks Chuck I will be referring all my friends to Peninsula for other services. "ONE CALL RED DOES IT ALL" more

a/c 7/10/2016

Scott Ruark was very helpful in explaining the problem with my a/c, he got the compressor ordered and installed it as soon as it came in, was very pleasant to speak with, and did a good job more

Peninsula services 4/8/2016

Excellent, always on time, great customer service, everyone very friendly! Im very happy with their services!! more

Chuck Smith 3/30/2016

arrived earlier than scheduled after calling me to ok his early arrival.diagnosed problem in a matter of minutes and returned within an hour to install new hot water heater and I was good to go. Highly competent and professional. Thanks more

service pro Asa 2/8/2016

Great job He's been at my house before always explains the job and price before starting. Does good clean work cleans up and makes sure you got what you ordered. more

Peninsula Plumbing 2/1/2016

Chuck Smith, responded to a plumbing service call. He responded in a timely manner, performed efficiently and was very personable. He did a very good job!!! more

Service call 1/30/2016

Asa was great. Called to let us know he was running late and to make sure he could still come to our home. He arrived at 5:30 and fixed the problem with our fireplace. Our dog fell in love with him and thought he was there only to play with her. Really appreciated him coming out on a Friday night to solve the problem. more

Chuck Smith 1/19/2016

Chuck came on a holiday, did his utmost to make cost a factor and was honest about advantages and disadvantages of each water heater. When he arrived for the appointed time he was early and worked rapidly making the installation better than it was before. his quote was a little high and so the cost was even lower than expected. Best plumbing job ever, great job Chuck! more

Peninsula Oil Heater Maintenance 12/9/2015

Rob D. was very professional, genuine, and educational - he was able to explain clearly what he was working on, what issues that may arise in the future, etc. He replaced a nozzle that was too big for our heater, explaining how the size was allowing too much oil in and burning unnecessary amounts of oil for our heater to use. He worked efficiently, as well as updating me along the way as to what he was working on next, and an estimated time on completing the whole job. I would recommend Rob D. to anyone who needs maintenance on their oil heater. more
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