Fair Oaks West

My family living in this apartment for the last 8 years. First 3 years the services were great, but after 2008 recession the management layoff lot of maintenance/cleaning people. Pros: null Cons: null more

I stayed here from July 09 to Oct 10. It has persistent bug problems that the management was not able to handle professionally. Some months after moving in I noticed bugs on the bedroom wall, took photos of them, and reported to the management desk who logged it in a log. For more than a month no bug inspector came to my apartment. By then I found out the bugs were bedbugs and it became an infestation. After a second complaint they sent the exterminator. A month passed and the bugs came back again. That needed another bug treatment for which I had to spend another 20 hrs preparing the apartment. I lost confidence in their bug treatment, got rid of all furniture and got new stuff. Instead of admitting responsibility and fix the bug problem professionally, their 'pest control Manager' kept blatantly insisting I did not report on time and that was the cause of the problem. more

The musty smell they said would go away once it had been opened up a little, didn't. And we found out why when we were moving out, there was mold growing behind a dress, no where near a water source, other than the outside wall. Don't live there, there's not much you can do but write bad reviews after. They call it mildew and think mildew isn't and issue....well mildew is the product of mold, so thats and issue. more

I lived here for an year. The management really became greedy. After a year, they increased my rent from $1255 to $1425. I had not other choice but to leave. The rents are way too expensive for the kind of apartments they have. check and compare with the surrounding places before signing the lease. And one thing is for sure... FORGET about your DEPOSIT. I was shocked to be told (after I moved out) I HAVE TO PAY usual cleaning charges, even if the apartment was clean and neat. After seing the way they explained the charges, I was happy that I lost only $500 (all my deposit, of course). Be prepare for the midnight car alarms. The lady who works at the amenities (after hours) and Brunch is arrogant. Pros: Parking and location Cons: Greedy management, Forget about Deposit, way too expensive more