I was in need of a new relationship/ salon. I found Jeffrey Michael's Salon here, and after reading great reviews gave them a call. The man I spoke with was nice, I explained I had a 10 year relationship with my last salon but my favorite people had moved on. He kept me on the phone for 20 minutes before he would book my 2pm appointment, informing me of the type of client THEY desire. I didn't have time for this but since I was looking for a relationship I didn't want to start off rude. I used to pay 2x the charge of their services so I felt he was setting quite a standard in this 20 minutes & was hopeful to like this place and save money.
I walked into the salon at 1:55pm and no one greeted me. At 2:05pm a man asked if I had been helped. I informed I had an appointment, he said ok and went on with his business. I sat there ANOTHER 25 MINUTES with NO ONE acknowledging me and was about to inform whoever at this point that I was going to leave when the stylist finally came to get me. She was very sweet but didn't have the experience I was looking for, at all. I am in the process of growing my hair out and getting rid of layers. I didn't go for a styled cut, I went for a trim, and my only request was to not cut additional layers - that I was fine with a not-perfect cut because it was growing fast, and my intention was for the future. During the cut we discussed her color services. She told me that she felt in order to match my blonde she'd have to block out her entire day and charge me $200! Why would I sit anywhere all day when all I need is my roots done?! She finished and blow dried in a tough damaging way with a round brush.. then decides she doesn't like it and straightens my hair - my hair is naturally straight, never used a straighter in my life, it looked more damaged after my trim! Then she informs me that she cut a couple layers in the back because she couldn't stand the way it looked. It wasn't her choice! I went to another Salon the next week for my roots and was teased for this haircut! This salon cut it for free because they felt bad for me! The only blessing in this is that I found another Salon, in the area, that has even better prices, and more experienced stylists! This is the first negative review I have ever written and I've thought about it for 3 months before doing so. I've never had such a bad experience at a salon before & I think its important they know. Only plus in my experience - they use moroccan oil?