I received an empty tank of gas on 2 occasions and they made me wait 15 minutes to get me in a car that was on it's way back by one of their driver, while they had more than enough cars available. Then they gave me the car without cleaning it. I had to ask them to clean it and wait an additional 10 minutes. Also, read everything on the contract. Apparently they charge you a $15 administrative fee if you receive a parking citation even if you take care of it and pay it on time. I rather walk than get a car from here again!!!