I can't speak about other locations, but Impact in Kearns can be a bit difficult. I went in today to buy ammo. As I was at the checkstand, I asked the kid, ""Since I'm buying the ammo from you guys, would it be possible to go into your range and fire only about 10 rounds off?"" The kid asked if I would use my own gun. I said, ""yes, of course"". He then proceeds to charge me the full amount to use the range for what would be less than 3 minutes of range time. I think he was born August 8th, 2013. Why would I want to pay more for the range than the cost of the ten rounds I was going to shoot? Why the hell would I say, ""since I'm buying the ammo from you guys""? This is not the place to go if you are in need of a knowledgeable staff with common sense.