My overall experience at Actionlink was good. They were able to fix my phone the way I wanted and were able to do the things that I was expecting them to do. There was a bit of miscommunication but it was totally fine. It was probably my fault anyway. They said that they were very sorry for the error in communication and did more than enough to make up for it. I ended up leaving the place quite happy because I left with a good as new phone and before it was as good as dead.