I've only been to this business one time, but I was very impressed. I was looking for a replacement part for a light fixture I bought at a garage sale. Normally, I would expect someone to be rude to me after finding out I bought something at a garage sale and now expect them to help me fix it, but the sales associate was very helpful and polite. She went out of her way to find me the part I was looking for and didn't overcharge me. If I ever need a new light fixture or decide to redecorate I plan on returning to this store!