I have been taking my vehicles to Carter's North for almost three years now, and I can't recommend them highly enough.
I drive an old 1986 Toyota Van for work. It's a very odd vehicle that requires a mechanic with attention to detail and the ability to troubleshoot difficult problems. In many cases, I've had to do repairs myself in the past, since I was unable to find a mechanic willing to go the extra mile in keeping the vehicle running for me. Since I rely on the van to produce my income, I can't afford to monkey around with substandard repair work. It wasn't until I moved into this neighborhood and found Carter's that I was able to relieve myself of the burden of doing repairs myself.
There's not enough room here for me to list all of the incidents over the past three years in which Mike, Jake, and the rest of the guys at Carter's have done a fantastic job for me in troubleshooting difficult problems, being straight and reasonable with me about the costs involved, and gone the extra mile in finding parts for a vehicle that can often be really tough to find parts for. I'm not necessarily an easy customer, since I want to know exactly what's going on and have all related costs explained to me in a way that makes sense, and I really appreciate that Mike and Jake are always willing to take the time to do that for me.
Recently, I bought a new (used) vehicle for personal use, and the guys at Carter's again went the extra mile for me, taking a look at vehicles I was considering and giving me the real scoop on whether or not the vehicle would be a good buy. I went with the car that they vouched for, and have been very happy I did.
Whether it's keeping my old high-mileage work vehicle running reliably and smoothly (and exceeding most peoples' expectations for longevity) or helping me out with my most recent vehicle and its purchase, I couldn't be happier with the service I get at Carter's. These guys are a good old-fashioned neighborhood car repair shop. If you want personal service and accountability from a mechanic, look no further than Carter's North.