I really wanted to like Mint because it's in my neighborhood and looks cool. The people I met there also seem very nice. However, I went in the first time for color and said I wanted DARKER hair. Somehow, this resulted in highlights. The stylist fixed it and it looked great, but when I went to get the same darker low-lights again a few months later, I got highlights, AGAIN. They looked ok, but I just didn't know what to say when she said ""we should go darker next time"" at the completion of my appointment. I didn't want to get my hair processed twice again, so whatever.
I told the same stylist I was growing out my long bangs and short layers around my face. I just wanted a trim of the very nice haircut she gave me before respecting his fact. She proceeds to cut 1/3 of my hair the same length as the awkward bangs.
One more chance before taking business elsewhere, I grow out my hair for months and go for her to clean up and even out the weird layers. She cuts the key ones around my face short again, when I stated that I was still growing them out and to definitely NOT cut anything shorter than my face.
My whole life I have just found good stylists and trusted them. They are the ones with the training and should be able to guide people to styles that work while heeding their preferences. I thought I found this at Mint, but any conversation along those lines just seemed to confuse the situation. You shouldn't have to micromanage every snip at a nice salon.
Pros: Got two great haircuts and one great color here
Cons: Got two terrible haircuts and one bad color here.