Dr. Cunningham and the nurses at Dell Laser Consultants made LASIK easy and painless. While no doctor can guarantee an optimal outcome, Dr. Dell cares very much about his success rate, so his clinic won't even touch your case unless they are pretty darn sure they can help you (unlike many bargain basement laser surgery centers who are happy to take your money whether you see better or not, because after all, you did sign the waiver...) The process (consultation, in depth eye-exam, pre-surgery follow-up, surgery, post-surgery follow-ups) seemed rushed at times, but I think they are just trying to be efficient, rather than shorting their patients. Every time I asked them to slow down a bit or explain something again, they were always happy to take more time with me. They want you to be completely comfortable with the surgery, so they explain EVERYTHING and if you're still not sure you can even back out right up to the day of the surgery. Anytime I had even a minor complaint after surgery, they brought me in immediately for a follow-up with Dr. Cunningham, who kept my recovery right on target. It's not the cheapest place for LASIK, but really, do you want to bargain with your eyesight? Dr. Dell's the best in Austin, and he's worth it.