We love Exmoor. The front desk staff and those responsible for moving animals to their assigned location, are fantastic. At drop off, they move quickly to get everyone in and out and on there way. The boarding is good, with choices for frisbee time, couch time, etc. The grooming is also good. We have had better but they are good and most importantly, the staff is great with the animals. I have one dog that was traumatized as a puppy and the Exmoor staff has done a great job helping me get her through it. Training was very effective for us...its more about training the humans, not the dog. TINA is awesome. Once the human knows their role, things go well with consistency. Only thing we don't like is the fact that they close for Quiet time for a couple hours each afternoon when I would like to be able to pickup sometimes.