Took a new Phillips 32"" to A to Z for warranty work, initially they kept the TV for weeks past the date promised, then when supposedly repaired, the TV cabinet had been severely damaged while at the shop. The shop initially took responsibility, attempting to patch the gouge in the cabinet, but when it was clear they could not fix their damage, and a new Phillips cabinet would cost them money, they denied having caused any damage. On top of that, neither of the two issues the TV was dropped off for, and A to Z billed Phillips for, was repaired. I will deal with this company through claims court, but PLEASE DO NOT USE!!!
Cons: unethical practices, poor service, poor shop/store administration