I called American Leak Detection to schedule a service call. I explained that we checked the water meter and appeared to be losing 3 gallons every 12 minutes. I was told that the first opening they had was December 16th (it was November 19th when I called).\r
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I explained that we'd had to completely turn the water to the house off due to basically hemorrhaging water. We had inspected the foundation inside and out but were unable to find the source of the leak. The woman I spoke with was quite rude in the tone of her response when she told me that everyone else that called them had the same problem, nothing they could do until December 16th and that maybe I should call a plumber. Since I'd already spoken with three plumbers; all of whom told me I needed someone with line detection equipment, this information wasn't what I was looking for.\r
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The person I spoke with at American Leak Detection did not seem at all concerned with the fact that we were wasting over 400 gallons of water a day and the rude manner in which I was spoken to certainly did not make me feel as though they cared about customer service.\r
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They may do good work - I can't speak to that because I will never use their services!\r
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