"This guys have plain bad customer service. I bout several guitars from them in a month. One was an Esteve classical guitar barely 30 days old (under warranty). One of their claims was great customer service. The guitar had a buzz in it when you play a G chord. I brought it in and the owner pretended like he could not hear the buzz, but one of the workers kept saying, "There is it is" can't you hear it". It was fairly obvious even to an untrained ear.\r
\r
They claimed it was repaired twice, by changing strings etc... Finally on the 3rd time, they had me come back, they owner just sat there saying it was gone and the employees appeared to be not allowed to speak. Every one just sat there as it buzzed.\r
\r
I am a collector/player and would not recommend them to anyone."
more