I tried Western Trails Dental for the first time a few weeks ago. I'm going back soon for follow up because of my experience. Read below for details. \r
It wasn't bad at all! The staff, whether new and revamped from a prior location, I don't know--or care. I got an appointment quickly, was greeted and welcomed as a new patient, was seen soon after my scheduled time, and was treated with respect. The hygienist (Amy?) was sweet and patient and made my experience stress free. And what more does one want, really? It was, by far, the most pleasant experience I've ever had at a dentist's office. \r
What I learned is that sometimes you have to give people (businesses) the benefit of the doubt and rule them out on YOUR OWN experiences. Also, my (customer) attitude definitely influences the way I am treated.
Pros: Friendly staff, online paperwork submission feature
Cons: Small waiting room