These guys manage our condo property, which was damaged badly via Hurricane Ike. My boat was destroyed via being lifted off of the dock and placed on the land via the storm surge, and I made an insurance claim within minutes of the destruction. However, I have been harassed by Pegasus (Carla is the witch's name) about getting the boat off of the property, even though their dock was defective (the boat was tied up properly, but the dock cleats came off). They have no heart, are not able managers, cost me and the other residents way too much in the way of maintenance fees, and are simply incompetent. My insurance company is great, as are all other folks in Houston who are trying to deal with this disaster, EXCEPT for the idiots at Pegasus, who have no clue as to integrity or sympathy for the folks who are hurt by a natural disaster. By the way, the roof was blown off, and when I asked for them to give me an estimate as to when I could get their insurance info (when Carla the harasser called me) to make my claim for relief against Pegasus for the damage done to my unit, I was told that it was not my concern, and that I could expect the info sometime next week, when it suited them.\r
Folks, see the difference? When Pegasus needs something (i.e. boat removal), they are vicious, when it is up to them to perform their responsibility, they defer and obfuscate.\r
SHAME ON THEM!!! DO NOT HIRE THEM!!! THEY ARE BAD NEWS...
Cons: They are ugly and unprofessional