My youngest son (11yrs) still sort of believes in Santa Clause. The day before Christmas this year I discovered that the gift certificates that had been purchased a week before were missing. I called the Hobby Center and talked with the owner. After a lengthy discussion we agreed that as long as I was the one that brought him in, he would make good on the gift certificates. As soon as we walked in his wife remembered me and all was taken care of without my son knowing that there was a problem. They are fantastic. I would recommend them to any hobby enthusiast.