When I got my pit puppy she had to be treated for mange. We used Scott Vet Clinic for 6 weeks straight. We had to drop her off in the morning and pick her up in the evening. NEVER ONCE did she come home with scratches, looking discolored, sick or etc. We had her boosters and everything done there, including getting her nails trimmed. We also take our cat there and we have never had any problems. Most animals will be shy after coming home from the vet and it is very common for them to not eat. Just imagine if that was you and someone stuck a thermometer up your rear end and gave you a bunch of shots, you wouldn't want anybody messing with you either.