Friendly, attentive staff. They try to make sure that things are done right. They are honest in their transactions and I have checked their prices against other shops and they are always in line. Never the highest. One time, my car was damaged by a sub-contracted transmission shop. E.C. Quality Car Car made sure that the damage was repaired to my satisfaction at no cost to me and without any hassle whatsoever. On another occasion a repair was made and about 3 weeks later the problem occurred again. This time, it was another item that went bad, not the original repair which they had thought cured the problem. No computer codes were given for the first problem. and none showed this time either. they definitely found the problem and notified me that they would not charge labor for the new, and different repair, if I would pay the price for the part. That was as fair a proposition as I hoped for. They've been our shop of choice for nearly 6 years now and we will keep going back as long as their character and way of conducting business remain at the present high standards..
Pros: Attentive staff; clean shop; honest transactions