Well, bless their little order-online-to-save-time hearts. It's a great idea if you want to pay for stuff you don't get and don't realize it until you've driven all the way home and you were already tired & hungry. But, what are you supposed to do by then? Use more gas to get back over there than the $2.50 they just screwed you out of? Go back to get your chips & fruit while your sandwich cools & hardens at home? Let everyone else eat while you go for a ""joy ride"" and come back to scarf your cold hard food down when everyone else is visiting? I've picked up food to go 3 times. All 3 times I picked up food to go, there was something missing from the order. Just a couple of little things here & there but a whole day's worth of ""here & there"" can add up to a hefty bonus, huh? They say they want to ""conserve, so check the box if you don't need napkins, forks, etc..."" I check the box. I get 4 flatware sets, a slab of napkins, but not my Coke or salsa. Also, my Caeser salad was a bowl of 2 week old very garlic-ey ""bread"" croutons with a few leaves of Romaine sprinkled on top. It was not quite worth the $4-5.00. I haven't eaten my dessert yet. I'll just give them the benefit of the doubt on that. If it's as bad as the salad, sadly, Subway's closer.
Cons: unorganized to-go counter, no quality control