My friends and I had been eating at Demos about once a month, but never will again. The other night, there was a mistake with our order (the same thing we always order). Instead of apologizing and replacing it, both staff and management were rude, sarcastic, and accused us of lying. On top of that, the food that we DID receive was of terrible quality. Both my friend and I have waited tables for years, and are familiar with customer service. I was stunned at the treatment we received, and will discourage anyone I know from eating there.