The nice folks at this location are always friendly, accommodating, truly helpful and genuinely enthused about satisfying my picky needs. It's like working with a hometown cobbler who keeps up with the latest innovations in the biz.
Recently brought in an expensive white leather handbag that had begun to fade yellowish, asking if they could return it to its original beauty. They under promised (it will look good, requires dye, may not be perfect) and over delivered (it's BETTER than the original ever looked, and yet oh-so-natural looking).
Par for the course. Have been bringing 10-15 pairs of shoes and boots a year here for a decade - you couldn't get me to try someone else because they've never failed to be timely, honest and high quality.