I've been a Chico's customer for years and have always received excellent customer service. The sales associate who answered the phone at the Chico's store on 1960 (Champions), however, was extremely rude when I called to find out if they had a certain sweater in my size. When I called, the sales associate told me she didn't have time to look for the sweater and I should just call another store - maybe a better option would have been to take my name/number and call me back? She didn't even offer me another option! I couldn't believe it! For the prices Chico's charges for their clothing, I would expect MUCH better service! I now shop at the store on Voss/Woodway, where the sales associates are so much more professional and helpful.