Your “store” should be congratulate don its customer culture, format, and appearance. Scott Fontana is simply outstanding. He converted a GM problem into a Beck and Masten satisfied customer. You are to be congratulated on creating an environment that truly attempts to satisfy the customer an employing people I who thrive in this resulting culture. Perhaps you could train GM. My last two auto purchases were (each new): a 2007 Porsche Cayman S and a Mercedes (2010) E350. Your service and Scott exceeded both of this purchasing experience. If Scott were able to sell me my first GM in 20years, he MUST be good! Beck & Masten has proven to me that where you purchase an auto truly does matter. All dealers are not equal.