What a disappointing transaction with this company. On Tuesday I bought tickets to see a show at the Hobby Center that Friday night. After I placed the order online, and my credit card was charged, I received a phone call saying that the tickets were no longer available because someone else purchased the tickets at the same time. Fine. The owner agreed to find more tickets; no one ever called to say whether or not they'd found tickets for me, but they had no problem holding on to my $200 dollars. After several phone calls (on my behalf), they finally called just hours before the show to say that they found tickets for an extra $80. Since I already arranged a babysitter and promised my wife I agree, and was told by the owner, Tom, that they would email me the tickets immediately. I waited at my office for over an hour for the email so I could print them before heading home. When I still hadn't received them, I called Northside tickets yet again...only to hear that their system was down and they'd have to send someone next door to use a neighbor's computer to email me my tickets (WHAT?!). When I still hadn't received the tickets, I called the owner again and asked for a refund (of course there are NO REFUNDS), when I told him that I would not be a return customer (no cursing or yelling), Tom said ""Good"" and hung up on me. Is that the way to talk to someone who you just charged $300 to their amex? Don't do business with this guy. Get your tickets early, or go somewhere else!
Pros: They can email your tickets, BUT...
Cons: you have to call several times to see why they haven't come