This Sam?s Boat Location is the Worst in Houston. Thank Hardy King for this review; he?s supposedly a Manager with NO BUSINESS CARD. Yeah, right! My partner and I met some friends there on Friday, February 27, 2009 (very recent), and we waited for almost 30 minutes before our waitress stumbled upon our table, and asked if we had been helped. Everyone replied No, so she took drink orders which took another 30 minutes, and after sitting there for an hour we find out the ran out of crawfish 2 hours ago. Anywhoo, we order, get the spicy shrimp (waitress said), and turns out we ordered the Buffalo Shrimp. Needless to say the only good food on they?re menu is the AIR PUDDING! These shrimp were disgusting!!!! We try to send them back, and we were greeted by some dude who didn?t even introduce himself to the table, just walked up and asked who the food belonged to while nearly dropping the food on the ground. My partner says the food belonged to her, and that it wasn?t very appetizing, and she asked if that could be taken off of the ticket. He was irate, and belligerent in not wanting to comp the appetizer, not the meal the appetizer. With that he had security watching us go to the restroom, and was trying to argue with us when we wanted to talk the G.M., and asked the police to arrest us for not wanting to pay for the app. Hardy King is a definite A** HOLE, and he needs to be FIRED!!! I think the $7 really meant a lot to him because with the economy being the way it is he had to catch all of the shrimp by hand?.LOSER!!
Pros: Good Crawfish
Cons: BAD SERVICE: Customer Service, and Management