I used Aaron’s for prom and it was a disaster. They were 45 min late picking us up in Clear Lake b/c the bus driver was not prepared with a map to find us in Bay Oaks and there was a mechanical problem with another limo. The tardiness pushed us back with the restaurant with caused an additional 30 min delay. Therefore, we made it to prom with less than an hour to spare. Of course we did not tip the driver. When I talked to Aaron about it, he offered a free voucher for myself, but I said our whole price should be reduced due to lack of performance. He said, “you are nothing, just 18, I do not have to do anything for you.” He also had the nerve to get mad at us for not tipping the driver. We originally went with this company due to the value, but clearly not worth it. Next time Aaron, be professional with prepared drivers, limos that work and don’t insult or yell at the customer when it is your fault.