this place in Humble is just plain shady.
We have had 2 separate questionable incidents with this place.!st... Husband goes in for horrible excruciating toothache(1 tooth in back).. was told he just needs a "deep root cleaning".. they happily hook him up with their finance department to finance 3000.00 for a cleaning, and thats our share after insurance. Knowing this did not sound right I called the dental schools in Houston and spoke with a few directors. They thought it didn't sound right either.
So he endured the horrible pain until he could get seen by UT dental school, where they discovered it was just a cracked tooth and they pulled it for 65.00 total and pain was gone instantly. We notified them and of course as expected, no apologies or any acknowledgment of wrong doing.(I pretty sure the records will disappear too) but we have ours.
Daughter needs braces,, we finance and have been paying every month through our cc. Husband takes daughter in recently a, having about 5 months left supposedly to go and finish paying, when the finance girls happens to mention.. "oh you have a credit of 281.00." We are like ok great! Then can you stop charging my credit card. They stated they would and would apply the credit towards the retainer.
Well, they never stopped charging ccc as they said they would, and I disputed w/ cc company. Now all of a sudden they claim insurance didn't pay something or another, which they never mentioned before.. so here we go again with them.. round 2. I very much dislike this company and do NOT trust them at all. It is all about the $$ with them.
Cons: trust issues.