We're planning to do $5-8K in new floors, starting with a bedroom that will be about $1K. Only one person on duty when we went, 6 customers in store. Inconvenient hours...who closes at 6pm on weekdays??? When we placed the order for the new floor (and I knew it was .25/sf cheaper on line but thought since it was in town that would be better), they informed us there was also a delivery charge AND it wouldn't even be delivered to the house, we'd have to go get it in downtown for which they planned to charge us $30. That was the last straw - we ordered online, delivered to my curb at no charge, and no sales tax. I thought if I told them they'd work with me. Nope, the salesman said, ""Do what you need to do."" They lost all our business over $30...how stupid can you be?\r
Oh well, saved myself $200 just on the first room.