Where to begin... My car got broken into in May. I went to the office to report it, and was informed there had been a string of break in attempts. Managements response is to send a letter to the tenants stating that they ""are doing everything they can"" to resolve the issue. To test this theory, I stayed up late one night and saw one security guard in six hours. The robberies have continued, according to my neighbors.\r
I followed up with a police officer assigned my case, and was told there were other problems at my complex. Namely, an unidentified man masturbating in the bushes by the pool late at night. I kid you not. No notification was sent to anyone, and all people I mention this to are shocked and feel betrayed that they havent been informed.\r
Maintenance is abysmal. I reported a clogged drain last winter. Since this time, I've reported it five times, and sent pictures. The drain will fill after a rain and flood the walkway and pavement. I'm talking 6-8"" of water. Try walking through this when you have to go to work.\r
Finally, the online payment center for Grogans Landing double billed everyone, and took out double rent from a large portion of the complex. This has been a nightmare getting resolved.\r
I would stress that anyone looking to rent in the Woodlands area look elsewhere. We will not be renewing our lease come next year. Good luck!
Cons: parking, drainage, management