I've been coming to the Nook for close to 5 years now, 2 or 3 times a week. At first the folks there were nice. We enjoy going there because of the bright airy feel and lots of locals go there. If It weren't fore Melinda, I wouldn't go there at all. It was lke a place to go see friends. However, after yesterday, we are never going there again. Melinda wasn't there, and I usually don't go on her day off (Thursday), mostly because I have a hard time getting a refill on our coffee when she is not there. The other two waitstaff act like you are putting them out. They are not attentive at all unless you are a man. Sometimes I will ask Joseph for a refill, he says Yes or No as a joke and then never brings it. Twice in one week I have found insects in my food: a small fly on my toast and another sort of pest in my salad. The manager was my waiter yesterday and she asked the men at tables all around me if she could refill their iced teas. She sacheted right by me a few times, if she were a good waiter she would see that I needed a refill but she just paid attention to the men in the cafe. When she did bring a refill it was the bottom of the carafe. I used to like going there, it is convenient and the prices are right. But I just got sick of the staff ignoring the refills...the insects in the food....the measly portions .I ordered a fruit bowl for $3.50 and the fruit barely covered the bottom of the bowl. There may have been 7 cubes of melon, TOPS. They do have a high turnover in the kitchen. I wonder why.....could it be the manager's attitude? Her daughter Melinda is SO nice, she is attentive and is everything you'd want in a waiter. Always smiling, brings you what you need and want. I overheard the manager one day when I asked for a refill of coffee, she said to someone in the kitchen that ""the old lady wants another cup of coffee"". I have left there angry many times, NO MORE!
Pros: Location, Location, Location
Cons: Insects in Food, Poor Service if you want anything extra