I reserved a trailor from this location. I called the morning we were supposed to pick it up to confirm the reservation, and they said everything is ready for us. Not even an hour later we got a call from another location to confirm our reservation with them. So I called the Fondren store back and they told me they didn't have any trailors so they sent the reservation to another location. This is fine, as long as you tell your customers! Especially when I called just before this and they told me everything was fine. Customer service was horrible, they didn't care about anything or anyone. Will never use this location again.