There were miscommunications and bungled encounters from the get go. I found the property for rent, submitted an application and was approved. Even before I saw the lease I was told to send deposit and first month's rent. I wrote a check and mailed it (I had not moved to TX). I was then called and told that this funds had to be provided by a money order, and asap, a detail not mentioned earlier. I spent a lot of extra time and effort to get this and was forced to send it next day air at a pretty penny because now time was crucial according to them. I kept asking for a lease, not wanting to send even more mulah with nothing in writing. They eventually admitted to losing my application and I had to submit another. I signed a lease to rent a house with several conditions that were supposed to met by the landlord before I moved in. These conditions were not met, the house was a disaster, and Mr. Owens was extremely rude and nasty over the phone. I ended up leaving and will NEVER do business with these people again.
Pros: The office lady is nice
Cons: everything else