I broke my glasses and needed it replaced quickly last week. I had seen this office before so decided to try them since I shop by the Rice Village. The eye doctor was very thorough and addressed my issues and answered all my questions. I mentioned being a student so she asked the assistant up front to charge me a student special rate. As promised, by the very next day, I received a call saying my glasses was ready. The staff was friendly, helpful and not pushy; they helped me find the frame I liked without going over my budget. In short, this office was professional, efficient, and budget friendly. I will be referring more classmmates over here.