I signed my son up to play sax in his school band. H&H was the only music company represented at the school. I thought that spoke volumes.....unfortunately they went bankrupt over the summer and while my son did receive his sax, none of the supplies I paid for have arrived yet....cleaning kit, reeds, etc. I go out tomorrow to purchase these items from another music store while H&H gets their business together. Hopefully these paid for items will arrive and we can just put them in our personal inventory.........I have concerns about our contract for the sax, but time will tell there. If I knew then what I know now, I would seek out another music company or just purchase another sax online and pay credit card fees.